Stamford CT · Fairfield County · Westchester
Tech help from someone who actually explains things.
Patient, in-home (or remote) tech support for everyday people. No jargon, no rushing, no fixing it without telling you what was wrong.
Patient, in-home (or remote) tech support for everyday people. No jargon, no rushing, no fixing it without telling you what was wrong.
One person, one bundled rate. Bring me the thing that's been driving you up the wall.
Out of the box to "ready to use" — transferring files, setting up email, getting things the way you like them.
Slow internet, dead zones, mystery devices — sorted out. Including mesh setups and guest networks.
The one device everyone hates. I'll get yours talking to your computer, your phone, and your patience.
Alexa, Ring, Nest, cameras, smart bulbs. Set up properly the first time, with a written cheat sheet for later.
iPhone, Android, iPad — backups, photos, accounts, that one app that won't open. Friendly, walked-through.
Sit-down sessions to actually learn the thing. Especially good for older clients who want a real teacher, not a manual.
"It used to work and now it doesn't." Bring it to me. If I can't fix it, I'll tell you who can — no charge.
"If you've ever felt embarrassed to ask the same question twice — you're exactly who I built this for."
Most jobs are scheduled and finished within a few days. I confirm pricing before I start — never after.
Tell me what's going on in plain language. I'll let you know if it's something I can help with and roughly what it'll take.
I come to you, or we connect by screen-share if it's something we can fix without being in the room. You pick.
I leave you with a working setup, a short written summary, and a free follow-up if the same thing comes back within a week.
I quote a price up front based on what you tell me. If a job turns out to be smaller than expected, I charge you less — not more.
One specific thing, screen-share. Password reset, printer hiccup, "why is this asking me to update again."
Most common. Sit-down session in your home for setup, troubleshooting, or tutoring.
Out of the box to "ready to use" — transfer files, install essentials, set up the way you actually use it.
No more dead zones. Up to 2 hours, install + optimize.
Ring, Nest, Arlo — installed and configured properly.
A patient teacher, one-on-one. Phones, computers, apps — whatever you want to learn.
For seniors and recurring clients — a named local human on call, not a chat bot.
Free 15-minute phone consult, always. No trip charge within 10 miles of Stamford. No rush fees, ever. *Hardwired install? I'll let you know if it's a job for an electrician — no charge for figuring that out.
You know that feeling when someone "helps" with your computer and you somehow end up more confused than when you started? That's the opposite of what I do.
I spent years teaching high school biology, and the part of the job I was best at was sitting with someone who felt stuck and walking them through it until it clicked. My Tech Neighbor is the same idea, just with Wi-Fi routers and smart TVs instead of cell biology.
I'm based right here in Stamford. Call me when something's not working, and I'll come over and we'll figure it out together.
I'll get back to you within a day — usually same-day. No pressure, no commitment.